About Us

Why We Exist

Every day 8,000 Baby Boomers will turn 65. The demand for high quality programs to serve these men and women as they age will continue to grow for the next decade. By 2030, there will be double the number of Americans over the age of 65 (AARP).

Business owners in the field of aging life care face a dual challenge – delivering high quality, innovative services and building a profitable, sustainable business.

That’s where we come in.

Thoughtful Engagement® Inc.

Based on the success of the innovative Thoughtful Engagement® Program created by Geriatric Resources, LLC, Crystal Littlejohn has created the Thoughtful Engagement® Business System. The system is now available for small to medium sized businesses wishing to diversify their offerings and improve their bottom line. This is done by offering a fully established “business in a box” that enables them to quickly and effectively implement a personalized, meaningful social engagement program to new and existing clientele.

Meet Our Team

Crystal is an expert and leader in the geriatric care field with a career that spans more than three decades. She has worked in diverse settings including assisted living, skilled nursing, assisted living memory care, hospice, and geriatric care management.

Ms. Littlejohn is founder and Geriatric Care Manager for Geriatric Resources, LLC, and Thoughtful Engagement® Inc. She holds a Certified Assisted Living Facility Manager Certification (CALFM) through the Arizona Board of Examiners of Nursing Care Institution Administrators and Assisted Living Facility Managers. Crystal also obtained certification as a Certified Senior Advisor (CSA) and is an active member of the Society of Certified Senior Advisors. In 2007, she achieved certification by the NACCM as a CMC (Care Manager Certified).

Crystal believes that all seniors deserve the compassionate individualized care that allows them to maintain independence, dignity and quality of life.

Crystal Littlejohn,
Thoughtful Engagement® Inc.
Holly J. Bean,

Holly J. Bean, Ph.D., LCPC, CRC, CTRS is a professor at a local university in Maine. She is the Director of Recreation and Leisure Studies where she prepares students for the profession of Therapeutic Recreation, an evidence based social science that utilized recreation and leisure as a healing modality for those who have suffered an injury, an illness, or a disease. Prior to teaching at the university, Holly managed the Hospital Elder Life Program (HELP) at an area hospital. It was here that her department earned the Center of Excellence award from Harvard University for its diligence in maintaining cognition, physical functioning, coupled with emotional support. Holly’s passion for training students and professionals in best practices for our most vulnerable population is her passion. The research has demonstrated the efficacy of psychosocial interventions in increasing quality of life. Holly has taught residents, nurses, nursing students, Occupational Therapy students, Psychology students, Social Work students, chaplains, nutritionists, doctors, and recreation therapists in the use and importance of psychosocial interventions in maintaining well-being for all populations, especially our seniors.